Terms and Conditions
These general conditions (the “General Conditions”) govern the use of the online mediation platform owned by LWT S.r.l., with registered office in Turin, Via Vela n. 42, and operational headquarters in Laigueglia (SV), Via Cian De Scaie 3, registration number in the Turin Company Register, tax code and VAT number no. 12673290016, accessible through the domain name www.liguriawinetours.com and any future mobile applications (the “Site“).
The Site offers the sale of tours, tastings, organized events and other products (collectively, the “Products“) of wineries or agricultural, food and wine or tourist companies in the area (the Companies).
The use of the Site is allowed only to subjects who:
- have read and accepted the information relating to the processing of personal data (the “Privacy Policy“);
- have accepted these General Conditions;
- have created an account in the manner indicated below;
- have the status of consumers pursuant to the Consumer Code (as defined below), meaning as such the natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out or those who, while acting for purposes related to their entrepreneurial, commercial, craft or professional activity, do not deal, within it, with intermediation and direct sales – including the administration of food products in the form of a restaurant, bar or similar – or indirectly of products and / or services belonging to the same product categories as the Products;
- are of age;
- are registered on the Site (the “Registered Users“).
These General Conditions, the provisions contained in Legislative Decree 206/2005 and subsequent amendments and additions (the “Consumer Code“), The applicable laws on internet trade, distance selling, as well as the provisions in general applicable to the type of service provided by the Company by virtue of Legislative Decree 185/1999 and subsequent amendments and additions and of Legislative Decree no. 70/2003 on information society services and electronic commerce and subsequent amendments and additions (the “Rules on Electronic Commerce“). The Registered User is requested to print a copy of the General Conditions and / or to store them on a durable medium.
1. Conclusion of the contract with LWT
1.1 The object of the contract with LWT is the free use of the Site by Registered Users
subject to registration pursuant to point 2 below.
1.2 The applicable General Conditions are those in force on the date the order form is sent
referred to in article 3 below.
1.3 The General Conditions may be modified by LWT at any time, without prejudice to the right of withdrawal of the Registered User as regulated below. Any changes and \ or new conditions will be effective from the time of their publication in the “Terms of Use” section of the Site.
1.4 These General Conditions do not govern the sale of products and / or the provision of services by parties other than the Company that may be present on the Site via links, banners or other hypertext links. Before carrying out commercial transactions with these subjects, the Registered User must verify their conditions of sale. The Company and LWT are not responsible in any way for the provision of services and / or for the sale of products by such parties. On the websites that may be consulted through these links, neither the Company nor LWT carry out any checks and / or monitoring. The Company and LWT are therefore not responsible for the contents of these sites, nor for any errors and / or omissions and / or violations of the law by them.
2. Registration on the Site
2.1 To become a Registered User it is necessary to register on the Site, creating an account, approving the General Conditions and clicking on the appropriate “Register” box on the home page of the Site. Failure to accept the General Conditions will make it impossible to register on the Site to receive and consult the information available therein concerning news and curiosities from the world of wine and to make purchases and / or reservations on the Site.
2.2 Registration on the Site is free. To register, the Registered User must complete the registration form, entering name, surname, an e-mail address and a password (the “Registration Credentials”). The Registered User then receives an e-mail with a link to follow to verify the e-mail address indicated, followed by the activation of the account. Activation is confirmed to the Registered User by e-mail sent to the specified and verified e-mail address.
2.3 The Registration Credentials must be used exclusively by the Registered User and cannot be transferred to third parties. The Registered User must notify the Company without delay in the event of suspected improper use of the same. The Registration Credentials may be changed by the Registered User at any time by accessing the “My Profile” section on the Site.
2.4 The Registered User guarantees that the Registration Credentials provided during the registration process on the Site are complete, correct and truthful. In the event that false declarations are made, LWT, after formal and not accepted invitation to self-correction, has the right to delete the account from the list of users. The Registered User is solely responsible for accessing the Site using the Registration Credentials and is directly liable for any damage or prejudice caused to LWT and / or the Company and / or third parties from the violation by the Registered User of the rules on registration on the Site, from improper use, from loss, from misappropriation by others or from failure to protect adequate secrecy of one’s Registration Credentials. All operations carried out through the Registration Credentials are considered to have been carried out by the Registered User to whom the Registration Credentials refer.
2.5 By registering on the Site – and specifically when confirming your registration request – and by accepting the terms of the Privacy Policy, the Registered User agrees to receive the newsletter containing the information produced by the Company and concerning news and curiosities from the world of wine and requests to receive invitations to participate in the sales and commercial proposals of the Site; in this sense, and limited to purposes strictly related to the provision of the requested service, the Registered User therefore expresses his consent to the use of his personal data by LWT and / or the Company. At any time, by clicking on the appropriate link at the bottom of each newsletter (“If you no longer wish to receive our newsletter, click here”), the Registered User may request not to receive further invitations to participate in sales and commercial proposals of the Site. The Registered User may in any case participate in the sales by directly accessing the Site through their Registration Credentials.
2.6 It is possible to make a single registration per user. Multiple registrations will be deleted from LWT.
2.7 In the personal area “My profile” on the Site, the Registered User can view open and / or concluded orders as well as manage and save personal data and register for the newsletter.
2.8 LWT reserves the right to refuse, in its sole discretion, the registration of any user. LWT also reserves the right not to accept orders, coming from anyone, which are anomalous in relation to the quantity of Products purchased or the frequency of purchases made on the Site, as well as in relation to the improper or suspicious use of the discount vouchers referred to in article 12.
2.9 The Registered User may at any time cancel their registration on the Site using the appropriate button on the order page.
3. Stipulation of the contract with the Company – Terms and conditions of sale of the Products
3.1 When the Registered User selects and purchases a Product on the Site, the Registered User enters into a contract with the Company and LWT acts as a commercial agent of the Company in the stipulation of the same contract. The contract for the supply or sale of the Product is exclusively and directly stipulated between the Registered User and LWT in the name and on behalf of the Company. LWT does not offer or provide any activities in first person and therefore does not become the contractual partner of the Registered User in the aforementioned Product supply or sale contracts.
3.2 In accordance with the Electronic Commerce Regulations, LWT informs the Registered User that:
a) to conclude the purchase contract for one or more Products on the Site, the Registered User must fill in an order form in electronic format and transmit it to LWT, electronically, following the instructions that will appear on the Site from time to time and that will accompany the different phases of the purchase;
b) the contract is concluded when LWT registers the order form, after verifying the correctness of the data relating to the order, confirmation by the Company and payment;
c) before proceeding with the transmission of the order form, the Registered User will be able to identify and correct any data entry errors by following the instructions indicated on the Site from time to time and which will accompany the various stages of the purchase; once the order form has been registered, LWT will send the Registered User, to the e-mail address indicated, a confirmation e-mail containing a link to the General Conditions page, information relating to the characteristics of the Product purchased, the detailed indication of the price, the means of payment used, the shipping costs and any additional costs, as well as an indication of the assistance service. It is recommended to keep the e-mail received as proof of purchase or to store it on a durable medium;
d) the order form will be stored in the LWT database for the time necessary to process the order and, in any case, in accordance with the law. To access their order form, the Registered User can consult the “My Profile – My Orders” section of the Site, where they will find a list of all orders placed.
3.3 The offers published on the Site are available for a limited time and with a limited quantity of Products. The validity date of the offers is indicated on the Site.
3.4 All prices indicated on the Site are expressed in Euros (€) and are inclusive of VAT.
3.5 The price of the Products may be changed without notice, it being understood that the price charged to the Registered User will be the one published on the product sheet at the time the order form is sent.
3.6 The Products can be sold at discounted prices. The discount percentage indicated in the product sheet is calculated with respect to the list price commonly applied to the public as indicated by the manufacturer or as resulting from market surveys. In any case, the above reference price is only an indication of the value of the product and in some businesses the actual price of the same may be different.
3.7 LWT will process the purchase order only after receiving payment of the total amount due, consisting of the purchase price and any additional costs, as indicated in the order form.
3.8 LWT reserves the right to refuse orders from Registered Users who do not give sufficient guarantees of solvency or with whom disputes are pending.
4. Availability
4.1 The Products offered on the Site are limited in number and may run out before the relevant offer expires. It may therefore happen that the ordered Product is no longer available after registration of the purchase order. In case of unavailability of the ordered Product, the Registered User will be promptly informed by e-mail and the purchase order will be canceled and the sum paid by the Registered User will be refunded to the same within 7 (seven) days from ‘order. The refund amount will be communicated by e-mail and credited through the same payment method used by the Registered User, unless otherwise agreed between the parties.
4.2 LWT disclaims any responsibility for any delays in crediting the refund that depend on the management system of the means of payment used by the Registered User, by the Bank of the Company itself or by the Bank of the Registered User.
5. Withdrawal
5.1 The Registered User who purchased Products through the Site has the right to withdraw from the contract concluded with the Company without any penalty and without specifying the reason, under the following terms:
a) if the withdrawal is communicated by the Registered User to the Company at least 24 (twenty-four) hours prior to the event covered by said contract, the Registered User will be entitled to a full refund of the cost paid for the booking of this event;
b) if the withdrawal is communicated by the customer to the Company within 24 (twenty-four) hours prior to the event covered by said contract, the Registered User will not be entitled to any refund of the cost paid for booking this event.
6. Payment
6.1 Payment for the Products purchased on the Site is made immediately upon confirmation of the reservation made by the Registered User pursuant to point 6.3 below and by credit card. The Company accepts Visa and Mastercard credit cards as indicated on the portal.
6.2 For greater security, only payment service providers have access to payment data, while LWT has no possibility of knowing or storing such data. Specifically, as regards credit card transactions, card data are not stored on LWT’s computer systems.
6.3 At the time of transmission of the order, no charge will be made on the credit card used by the Registered User for payment. The charge will be made only after (a) the data of the credit card used by the Registered User for payment have been verified and (b) the company issuing the credit card used by the Registered User has issued the authorization to ‘charge.
6.4 The Registered User will receive an order confirmation e-mail summarizing it. If the Registered User requests the issuance of the invoice, this will be issued directly by the Company during or at the end of the service.
7. Guarantees and non-conformity of the Products
7.1 The description of the Products offered on the Site has been drawn up by the Company to offer the Registered User as much information as possible to evaluate the Product. The images of the Products are provided for illustrative purposes only; the Products may differ from what is represented. The images and colors of the Products published on the Site may differ from the real ones due to the local settings of the systems and / or tools used for their display. LWT is not responsible for the mismatch between the ordered Product and the description of the Product on the Site.
7.2 If the Product consists of tours, tastings at the Company, events organized at the Company:
a) the Company may cancel the activity booked on the Site by the Registered User without respecting a notice period if the weather conditions, measures established by the Authorities, strikes or other external and unpredictable circumstances beyond the control of the Company make it impossible or considerably difficult or endanger the performance of the activity or if the cancellation is communicated to the Registered User within a maximum of 48 (forty-eight) hours prior to the event. In this case, the price paid for the canceled activity will be refunded;
b) the Company may not admit or exclude the Registered User from an activity if he does not meet the conditions of participation required on the Site, if the Registered User endangers himself or others through his participation, or if he permanently disturbs the performance of the activity. In these cases, the booking price paid for the activity will not be refunded.
8. Obligations and responsibilities of the Company
8.1 The Company undertakes to correct all errors in the description of the Products offered on the Site, as quickly as possible, starting from the notification of the same. The reporting of such errors can be made by contacting Customer Service at the addresses indicated in the introduction.
8.2 LWT is not liable in the event of damage, of any kind, resulting from the use of the Product improperly and / or not in accordance with the instructions provided by the Company.
8.3 LWT is not liable in the event of loss of earnings, loss of revenues, profits, data or for any other indirect and consequential damage of any nature deriving from or otherwise connected to contracts subject to the General Conditions.
8.4 The liability of LWT, in any case, cannot exceed the total value of the purchase order.
8.5 Under no circumstances can LWT be held responsible for the non-fulfillment of any of the obligations deriving from the contracts subject to the General Conditions in the event that the non-fulfillment is caused by unforeseeable circumstances and / or force majeure, including, to purely by way of example, natural disasters, terrorist acts, network malfunctions and / or blackouts.
9. Suspension of service
9.1 LWT reserves the right to temporarily suspend, without any prior communication, the operation of the Site for the time strictly necessary for the necessary and / or appropriate technical interventions to improve the quality of the services offered.
9.2 LWT may, at any time, interrupt the service if there are justified reasons (security or confidentiality violations or whatever), in this case notifying the Registered User.
10. Modification of the methods of sale and / or termination of the sale on the Site
10.1 LWT reserves the right to change the methods of sale of the Products on the Site and / or to cease the sale of the Products on the Site.
10.2 LWT cannot in any way be held liable to the Registered User or to third parties for such changes and / or if the sale of the Products on the Site ceases.
11. Intellectual Property Rights
11.1 The intellectual and / or industrial property rights on the contents of the Site, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, including menus, web pages, graphics, colors, schemes, tools, fonts and design of the Site itself, diagrams, layout, methods, processes, functions and software are the exclusive property of LWT. The reproduction, modification, duplication, copying, distribution, sale or otherwise exploitation of the images, contents of the Site is prohibited unless previously authorized in writing by LWT. Any use of the contents of the Site for commercial and / or advertising purposes is also prohibited.
11.2 All other distinctive signs that distinguish the Products sold on the Site are registered trademarks of the Company. Any use of the aforementioned distinctive signs that does not comply with the law and is not authorized is prohibited. It is in no way permitted to use any distinctive sign on the Site to take unfair advantage of the distinctive character or reputation of these or in such a way as to harm them and their owners.
11.3 Under no circumstances may the Registered User alter, change, modify or adapt the Site, or the material made available by LWT and / or the Company.
12. Discount coupons
12.1 LWT may provide GOOD DISCOUNTS to users. Discount vouchers can be distributed to actual or potential customers for promotional or commercial purposes, in electronic or paper form, directly or through partner companies; by way of example and not limited to, discount vouchers can be granted at the time of registration, or following the registration and first purchase of a new Registered User invited by an existing Registered User. The discount vouchers entitle the beneficiary to access the discount associated with them, with the limits described for each individual discount voucher.
12.2 The validity and value of the discount coupon are specified at the time the coupon is issued. In the case of discount coupons offered by LWT in correspondence with a specific offer, these coupons cannot be used for other offers. In any case, the discount vouchers must be used by the expiry date specified at the time of issue.
12.3 Discount vouchers are neither transferable nor assignable. Discount vouchers are not convertible into cash and do not accrue interest on them.
12.4 The Company reserves the right not to accept discount coupons for orders of less than a minimum amount specified at the time of issuing the discount coupon.
12.5 In the event that the Registered User’s order exceeds the value of the discount voucher, the difference in amount can be paid by the Registered User using the normal means of payment referred to in Article 6 above.
12.6 LWT reserves the right to accept only one discount coupon per order.
12.7 In the event of returns following exercise of the right of withdrawal referred to in Article 5 or in the event of a “false positive”, the discount vouchers will not be refundable.
These general conditions (the “General Conditions”) govern the use of the online mediation platform owned by LWT S.r.l., with registered office in Turin, Via Vela n. 42, and operational headquarters in Laigueglia (SV), Via Cian De Scaie 3, registration number in the Turin Company Register, tax code and VAT number no. 12673290016, accessible through the domain name www.liguriawinetours.com and any future mobile applications (the “Site“).
The Site offers the sale of tours, tastings, organized events and other products (collectively, the “Products“) of wineries or agricultural, food and wine or tourist companies in the area (the Companies).
The use of the Site is allowed only to subjects who:
- have read and accepted the information relating to the processing of personal data (the “Privacy Policy“);
- have accepted these General Conditions;
- have created an account in the manner indicated below;
- have the status of consumers pursuant to the Consumer Code (as defined below), meaning as such the natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out or those who, while acting for purposes related to their entrepreneurial, commercial, craft or professional activity, do not deal, within it, with intermediation and direct sales – including the administration of food products in the form of a restaurant, bar or similar – or indirectly of products and / or services belonging to the same product categories as the Products;
- are of age;
- are registered on the Site (the “Registered Users“).
These General Conditions, the provisions contained in Legislative Decree 206/2005 and subsequent amendments and additions (the “Consumer Code“), The applicable laws on internet trade, distance selling, as well as the provisions in general applicable to the type of service provided by the Company by virtue of Legislative Decree 185/1999 and subsequent amendments and additions and of Legislative Decree no. 70/2003 on information society services and electronic commerce and subsequent amendments and additions (the “Rules on Electronic Commerce“). The Registered User is requested to print a copy of the General Conditions and / or to store them on a durable medium.
1. Conclusion of the contract with LWT
1.1 The object of the contract with LWT is the free use of the Site by Registered Users
subject to registration pursuant to point 2 below.
1.2 The applicable General Conditions are those in force on the date the order form is sent
referred to in article 3 below.
1.3 The General Conditions may be modified by LWT at any time, without prejudice to the right of withdrawal of the Registered User as regulated below. Any changes and \ or new conditions will be effective from the time of their publication in the “Terms of Use” section of the Site.
1.4 These General Conditions do not govern the sale of products and / or the provision of services by parties other than the Company that may be present on the Site via links, banners or other hypertext links. Before carrying out commercial transactions with these subjects, the Registered User must verify their conditions of sale. The Company and LWT are not responsible in any way for the provision of services and / or for the sale of products by such parties. On the websites that may be consulted through these links, neither the Company nor LWT carry out any checks and / or monitoring. The Company and LWT are therefore not responsible for the contents of these sites, nor for any errors and / or omissions and / or violations of the law by them.
2. Registration on the Site
2.1 To become a Registered User it is necessary to register on the Site, creating an account, approving the General Conditions and clicking on the appropriate “Register” box on the home page of the Site. Failure to accept the General Conditions will make it impossible to register on the Site to receive and consult the information available therein concerning news and curiosities from the world of wine and to make purchases and / or reservations on the Site.
2.2 Registration on the Site is free. To register, the Registered User must complete the registration form, entering name, surname, an e-mail address and a password (the “Registration Credentials”). The Registered User then receives an e-mail with a link to follow to verify the e-mail address indicated, followed by the activation of the account. Activation is confirmed to the Registered User by e-mail sent to the specified and verified e-mail address.
2.3 The Registration Credentials must be used exclusively by the Registered User and cannot be transferred to third parties. The Registered User must notify the Company without delay in the event of suspected improper use of the same. The Registration Credentials may be changed by the Registered User at any time by accessing the “My Profile” section on the Site.
2.4 The Registered User guarantees that the Registration Credentials provided during the registration process on the Site are complete, correct and truthful. In the event that false declarations are made, LWT, after formal and not accepted invitation to self-correction, has the right to delete the account from the list of users. The Registered User is solely responsible for accessing the Site using the Registration Credentials and is directly liable for any damage or prejudice caused to LWT and / or the Company and / or third parties from the violation by the Registered User of the rules on registration on the Site, from improper use, from loss, from misappropriation by others or from failure to protect adequate secrecy of one’s Registration Credentials. All operations carried out through the Registration Credentials are considered to have been carried out by the Registered User to whom the Registration Credentials refer.
2.5 By registering on the Site – and specifically when confirming your registration request – and by accepting the terms of the Privacy Policy, the Registered User agrees to receive the newsletter containing the information produced by the Company and concerning news and curiosities from the world of wine and requests to receive invitations to participate in the sales and commercial proposals of the Site; in this sense, and limited to purposes strictly related to the provision of the requested service, the Registered User therefore expresses his consent to the use of his personal data by LWT and / or the Company. At any time, by clicking on the appropriate link at the bottom of each newsletter (“If you no longer wish to receive our newsletter, click here”), the Registered User may request not to receive further invitations to participate in sales and commercial proposals of the Site. The Registered User may in any case participate in the sales by directly accessing the Site through their Registration Credentials.
2.6 It is possible to make a single registration per user. Multiple registrations will be deleted from LWT.
2.7 In the personal area “My profile” on the Site, the Registered User can view open and / or concluded orders as well as manage and save personal data and register for the newsletter.
2.8 LWT reserves the right to refuse, in its sole discretion, the registration of any user. LWT also reserves the right not to accept orders, coming from anyone, which are anomalous in relation to the quantity of Products purchased or the frequency of purchases made on the Site, as well as in relation to the improper or suspicious use of the discount vouchers referred to in article 12.
2.9 The Registered User may at any time cancel their registration on the Site using the appropriate button on the order page.
3. Stipulation of the contract with the Company – Terms and conditions of sale of the Products
3.1 When the Registered User selects and purchases a Product on the Site, the Registered User enters into a contract with the Company and LWT acts as a commercial agent of the Company in the stipulation of the same contract. The contract for the supply or sale of the Product is exclusively and directly stipulated between the Registered User and LWT in the name and on behalf of the Company. LWT does not offer or provide any activities in first person and therefore does not become the contractual partner of the Registered User in the aforementioned Product supply or sale contracts.
3.2 In accordance with the Electronic Commerce Regulations, LWT informs the Registered User that:
a) to conclude the purchase contract for one or more Products on the Site, the Registered User must fill in an order form in electronic format and transmit it to LWT, electronically, following the instructions that will appear on the Site from time to time and that will accompany the different phases of the purchase;
b) the contract is concluded when LWT registers the order form, after verifying the correctness of the data relating to the order, confirmation by the Company and payment;
c) before proceeding with the transmission of the order form, the Registered User will be able to identify and correct any data entry errors by following the instructions indicated on the Site from time to time and which will accompany the various stages of the purchase; once the order form has been registered, LWT will send the Registered User, to the e-mail address indicated, a confirmation e-mail containing a link to the General Conditions page, information relating to the characteristics of the Product purchased, the detailed indication of the price, the means of payment used, the shipping costs and any additional costs, as well as an indication of the assistance service. It is recommended to keep the e-mail received as proof of purchase or to store it on a durable medium;
d) the order form will be stored in the LWT database for the time necessary to process the order and, in any case, in accordance with the law. To access their order form, the Registered User can consult the “My Profile – My Orders” section of the Site, where they will find a list of all orders placed.
3.3 The offers published on the Site are available for a limited time and with a limited quantity of Products. The validity date of the offers is indicated on the Site.
3.4 All prices indicated on the Site are expressed in Euros (€) and are inclusive of VAT.
3.5 The price of the Products may be changed without notice, it being understood that the price charged to the Registered User will be the one published on the product sheet at the time the order form is sent.
3.6 The Products can be sold at discounted prices. The discount percentage indicated in the product sheet is calculated with respect to the list price commonly applied to the public as indicated by the manufacturer or as resulting from market surveys. In any case, the above reference price is only an indication of the value of the product and in some businesses the actual price of the same may be different.
3.7 LWT will process the purchase order only after receiving payment of the total amount due, consisting of the purchase price and any additional costs, as indicated in the order form.
3.8 LWT reserves the right to refuse orders from Registered Users who do not give sufficient guarantees of solvency or with whom disputes are pending.
4. Availability
4.1 The Products offered on the Site are limited in number and may run out before the relevant offer expires. It may therefore happen that the ordered Product is no longer available after registration of the purchase order. In case of unavailability of the ordered Product, the Registered User will be promptly informed by e-mail and the purchase order will be canceled and the sum paid by the Registered User will be refunded to the same within 7 (seven) days from ‘order. The refund amount will be communicated by e-mail and credited through the same payment method used by the Registered User, unless otherwise agreed between the parties.
4.2 LWT disclaims any responsibility for any delays in crediting the refund that depend on the management system of the means of payment used by the Registered User, by the Bank of the Company itself or by the Bank of the Registered User.
5. Withdrawal
5.1 The Registered User who purchased Products through the Site has the right to withdraw from the contract concluded with the Company without any penalty and without specifying the reason, under the following terms:
a) if the withdrawal is communicated by the Registered User to the Company at least 24 (twenty-four) hours prior to the event covered by said contract, the Registered User will be entitled to a full refund of the cost paid for the booking of this event;
b) if the withdrawal is communicated by the customer to the Company within 24 (twenty-four) hours prior to the event covered by said contract, the Registered User will not be entitled to any refund of the cost paid for booking this event.
6. Payment
6.1 Payment for the Products purchased on the Site is made immediately upon confirmation of the reservation made by the Registered User pursuant to point 6.3 below and by credit card. The Company accepts Visa and Mastercard credit cards as indicated on the portal.
6.2 For greater security, only payment service providers have access to payment data, while LWT has no possibility of knowing or storing such data. Specifically, as regards credit card transactions, card data are not stored on LWT’s computer systems.
6.3 At the time of transmission of the order, no charge will be made on the credit card used by the Registered User for payment. The charge will be made only after (a) the data of the credit card used by the Registered User for payment have been verified and (b) the company issuing the credit card used by the Registered User has issued the authorization to ‘charge.
6.4 The Registered User will receive an order confirmation e-mail summarizing it. If the Registered User requests the issuance of the invoice, this will be issued directly by the Company during or at the end of the service.
7. Guarantees and non-conformity of the Products
7.1 The description of the Products offered on the Site has been drawn up by the Company to offer the Registered User as much information as possible to evaluate the Product. The images of the Products are provided for illustrative purposes only; the Products may differ from what is represented. The images and colors of the Products published on the Site may differ from the real ones due to the local settings of the systems and / or tools used for their display. LWT is not responsible for the mismatch between the ordered Product and the description of the Product on the Site.
7.2 If the Product consists of tours, tastings at the Company, events organized at the Company:
a) the Company may cancel the activity booked on the Site by the Registered User without respecting a notice period if the weather conditions, measures established by the Authorities, strikes or other external and unpredictable circumstances beyond the control of the Company make it impossible or considerably difficult or endanger the performance of the activity or if the cancellation is communicated to the Registered User within a maximum of 48 (forty-eight) hours prior to the event. In this case, the price paid for the canceled activity will be refunded;
b) the Company may not admit or exclude the Registered User from an activity if he does not meet the conditions of participation required on the Site, if the Registered User endangers himself or others through his participation, or if he permanently disturbs the performance of the activity. In these cases, the booking price paid for the activity will not be refunded.
8. Obligations and responsibilities of the Company
8.1 The Company undertakes to correct all errors in the description of the Products offered on the Site, as quickly as possible, starting from the notification of the same. The reporting of such errors can be made by contacting Customer Service at the addresses indicated in the introduction.
8.2 LWT is not liable in the event of damage, of any kind, resulting from the use of the Product improperly and / or not in accordance with the instructions provided by the Company.
8.3 LWT is not liable in the event of loss of earnings, loss of revenues, profits, data or for any other indirect and consequential damage of any nature deriving from or otherwise connected to contracts subject to the General Conditions.
8.4 The liability of LWT, in any case, cannot exceed the total value of the purchase order.
8.5 Under no circumstances can LWT be held responsible for the non-fulfillment of any of the obligations deriving from the contracts subject to the General Conditions in the event that the non-fulfillment is caused by unforeseeable circumstances and / or force majeure, including, to purely by way of example, natural disasters, terrorist acts, network malfunctions and / or blackouts.
9. Suspension of service
9.1 LWT reserves the right to temporarily suspend, without any prior communication, the operation of the Site for the time strictly necessary for the necessary and / or appropriate technical interventions to improve the quality of the services offered.
9.2 LWT may, at any time, interrupt the service if there are justified reasons (security or confidentiality violations or whatever), in this case notifying the Registered User.
10. Modification of the methods of sale and / or termination of the sale on the Site
10.1 LWT reserves the right to change the methods of sale of the Products on the Site and / or to cease the sale of the Products on the Site.
10.2 LWT cannot in any way be held liable to the Registered User or to third parties for such changes and / or if the sale of the Products on the Site ceases.
11. Intellectual Property Rights
11.1 The intellectual and / or industrial property rights on the contents of the Site, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, including menus, web pages, graphics, colors, schemes, tools, fonts and design of the Site itself, diagrams, layout, methods, processes, functions and software are the exclusive property of LWT. The reproduction, modification, duplication, copying, distribution, sale or otherwise exploitation of the images, contents of the Site is prohibited unless previously authorized in writing by LWT. Any use of the contents of the Site for commercial and / or advertising purposes is also prohibited.
11.2 All other distinctive signs that distinguish the Products sold on the Site are registered trademarks of the Company. Any use of the aforementioned distinctive signs that does not comply with the law and is not authorized is prohibited. It is in no way permitted to use any distinctive sign on the Site to take unfair advantage of the distinctive character or reputation of these or in such a way as to harm them and their owners.
11.3 Under no circumstances may the Registered User alter, change, modify or adapt the Site, or the material made available by LWT and / or the Company.
12. Discount coupons
12.1 LWT may provide GOOD DISCOUNTS to users. Discount vouchers can be distributed to actual or potential customers for promotional or commercial purposes, in electronic or paper form, directly or through partner companies; by way of example and not limited to, discount vouchers can be granted at the time of registration, or following the registration and first purchase of a new Registered User invited by an existing Registered User. The discount vouchers entitle the beneficiary to access the discount associated with them, with the limits described for each individual discount voucher.
12.2 The validity and value of the discount coupon are specified at the time the coupon is issued. In the case of discount coupons offered by LWT in correspondence with a specific offer, these coupons cannot be used for other offers. In any case, the discount vouchers must be used by the expiry date specified at the time of issue.
12.3 Discount vouchers are neither transferable nor assignable. Discount vouchers are not convertible into cash and do not accrue interest on them.
12.4 The Company reserves the right not to accept discount coupons for orders of less than a minimum amount specified at the time of issuing the discount coupon.
12.5 In the event that the Registered User’s order exceeds the value of the discount voucher, the difference in amount can be paid by the Registered User using the normal means of payment referred to in Article 6 above.
12.6 LWT reserves the right to accept only one discount coupon per order.
12.7 In the event of returns following exercise of the right of withdrawal referred to in Article 5 or in the event of a “false positive”, the discount vouchers will not be refundable.